IRON MAN MAGAZINE FAQ (Frequently Asked Questions)


Category: Main -> IRON MAN ONLINE ACCESS

Question
? What is Iron Man Online?
? How are passwords assigned if I ordered online?
? How do I receive a password if I ordered by mail, phone, or voicemail?
? My password is not working. What do I do?
? How long does my Iron Man Online access last?

Answer
? What is Iron Man Online?

Iron Man Online is a password-protected area for current (paid) subscribers of Iron Man Digital only. This protected area allows you unlimited access for the life of your subscription to Iron Man back issues and downloads such as training books, the Train, Eat, Grow Muscle-Building Series and the Applied Metabolics Newsletter Archive.

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? How are passwords assigned if I ordered online?

If you placed your order at the Iron Man web site, choosing a password on the order form will take care of your password request. If you ordered an Iron Man subscription elsewhere (another web site, mail or phone), please contact us here. You can also login using your mailing address, order number, transaction confirmation number.

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? How do I receive a password if I ordered by mail, phone, or voicemail?

If your order was prepaid and you have either forgotten or never received a password for the new site, please contact us here. Once your request has been verified, your account will be fully activated. Please note: if you submit your request on Monday-Thursday, please allow 24 hours for your password to be activated. If your password request was made on Friday/Saturday/Sunday, allow 48 hours for your password to be activated.

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? My password is not working. What do I do?

If you experience any difficulty accessing the subscriber section, please use the Firefox browser first. In addition, check your browser settings and make sure you have third-party cookies and session cookies enabled. When entering your user/password, careful of typos such as extra digits or spaces in your password. Passwords are case-sensitive, meaning "ABC" is not the same as "abc." You may need to clear cookies/cache and restart your browser. In some cases, you may need to consult with your network administrator to determine whether certain security firewalls are blocking your access. If you are still unable to login, please contact us here and include as much information as possible, when the problem first occured and the URL of the page you were trying to access.

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? How long does my Iron Man Online access last?

Iron Man Online allows you unlimited access for the life of your subscription.

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